Terms of service

At Thread Fresh Co. (TFC), we believe in transparency and clear communication. Please review the policies below before placing an order.

⬛ Shipping Policy

Many TFC products are made to order. Each item is printed or prepared specifically for you after your order is placed. This helps reduce waste and maintain consistent quality.

Processing Time

Orders are typically processed within 2–5 business days.

During peak seasons, promotions, or holidays, processing times may be slightly longer.

Shipping Time

Once your order has shipped, typical delivery times are:

• United States: 3–7 business days

Shipping times are estimates and are not guaranteed.

Tracking

Once your order ships, you will receive a tracking number via email. Please allow up to 24 hours for tracking updates to appear.

Shipping Delays

TFC is not responsible for delays caused by:

• Shipping carriers
• Weather conditions
• Customs delays
• Incorrect shipping information provided by the customer

⬛ Returns & Refunds

Returns for TFC Fulfilled Items

Some items are fulfilled directly by TFC and are eligible for returns.

Returns are accepted within 30 days of delivery if items are:

• Unworn
• Unwashed
• In original condition

Customers are responsible for return shipping costs.

Print-on-Demand Products

Some items are made to order, meaning they are printed specifically for you.

Because of this, we cannot accept returns for:

• Incorrect size selection
• Color choice
• Change of mind

Please review sizing charts before ordering.

Damaged or Incorrect Items

If your order arrives damaged, misprinted, or incorrect, please contact us within 7 days of delivery.

Include:

• Your order number
• A photo of the issue
• A short description of the problem

We will provide either:

• A replacement
• A refund if a replacement is not available

⬛ Terms of Service

By accessing this website and placing an order, you agree to comply with these terms.

You agree not to use our products or website for:

• Illegal purposes
• Violating any laws in your jurisdiction
• Interfering with the operation of the website

We reserve the right to modify or discontinue products, services, or pricing at any time without notice.

⬛ Intellectual Property

All content on this website, including:

• Logos
• Designs
• Images
• Graphics
• Text

is the property of Thread Fresh Co. (TFC) and may not be reproduced or used without permission.

⬛ Privacy Policy

Your personal information is collected and used only to process orders, improve your shopping experience, and provide customer support.

We do not sell or share your personal information with third parties except as necessary to fulfill your order.

⬛ Contact Us

If you have any questions about our policies, please contact us through our contact page